FAQs
FAQs
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Is my data safe under UK GDPR policy?
Yes, your data is protected under the UK General Data Protection Regulation (GDPR). We implement strict security measures to ensure that your personal information is securely stored and processed. Our systems comply with all UK GDPR requirements, including encryption, access controls, and regular security audits. We only collect, use, and store your data with your consent and for the specific purposes outlined in our privacy policy, ensuring full transparency and your rights to access, correct, or delete your data are respected.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers, and Automotive OEMs in the UK.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers, and Automotive OEMs in the UK.
Who can use Altilium's recell.store platform?
Portal access is currently limited to licensed automotive dismantlers, scrap yards, cell producers, and Automotive OEMs in the UK.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
What types of batteries does Altilium accept?
Altilium accepts all lithium-ion (Li-ion) and nickel metal hydride (NiMH) batteries.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
Does Altilium accept EV packs that are damaged?
No, Altilium does not accept damaged batteries currently.
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
What steps should I take if I have a battery to recycle?
Altilium provides instant offers for EV or hybrid battery packs. Once you accept the offer, Altilium will arrange the collection of the pack(s).
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Do I have to remove the battery pack from the car?
Yes, Altilium only accepts EV or hybrid battery packs that have been safely removed from the vehicle.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
Can I ship the pack(s) directly to Altilium?
Currently, the portal is set up for shipments coordinated by the Altilium logistics team.
How long does it take to get paid?
Payments are made within 28 working days of receiving the battery material. The battery needs to be validated before payment.
How long does it take to get paid?
Payments are made within 28 working days of receiving the battery material. The battery needs to be validated before payment.
How long does it take to get paid?
Payments are made within 28 working days of receiving the battery material. The battery needs to be validated before payment.
How can we help?
Please don't hesitate to let us know if we can provide any assistance
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